Current sitequinnzpinz.com
A
A recognizable welcome, with competing layers.
The saved first-visit capture shows a holiday promotion over the hero. Rates and Google-review links are now present, alongside prominent lane and party actions.
01 / The next chapter
A great night out.
A better way
to begin it.
Quinnz Pinz already brings people together.
Let’s make getting them there feel just as good.
The guest experience. The operating picture.
The path to connected booking.
02 / The first impression
Keep the character.
Clear the path.
The venue has the story. The website’s job is to help a guest choose their next step.
Omni websiteCurrent implementation
B
A clearer hierarchy, still room to finish.
A direct lane-reservation action and attraction-led navigation are visible. The saved hero is largely dark; imagery, hours and the phone destination still need final acceptance.
Actual browser captures · 03 Oct 2026, approximately 16:25 UTC · Tap an image to inspect the full capture. These are observed page states, not conversion results.
Progress deserves credit
The September audit asked for homepage rates and reviews. Both appear in the October capture. That is a visible improvement; it does not close every audit item.
03 / From interest to intention
“Let’s go” should lead
to “we’re booked.”
Lane reservations and group events need different paths. The next step is to connect the welcome, the offer and the confirmation.
The welcomeOmni homepage
01
Help guests choose an experience.
The homepage introduces bowling, arcade, escape rooms and private events. Keep quick lane booking distinct from planning a larger occasion.
The booking conceptSeparate design proposal
02
Make the offer easier to understand.
The separate concept presents packages and booking policies. It explicitly says nothing is charged here and a person confirms availability. Prices and package copy require venue approval.
Actual browser captures · 03 Oct 2026 · These are separate sites. A connected checkout, payment and confirmation journey has not been demonstrated.
01
Choose
Lane, party or private event
02
Reserve
Availability and approved pricing
03
Confirm
Payment status and guest message
04
Welcome
A clear handoff to the venue team
Proposed connected journey · acceptance testing is part of delivery.
04 / Behind a good night
A clearer picture.
A better handoff.
A guest question should become something the team can find, understand and act on.
The owner dashboard provides the working surface: search, call and message views, classification filters, activity reporting and website-editing controls.
Open owner sign-inAuthorized owner access required.
01 / Find the conversation
Questions become searchable.
The interface offers suggested searches and an open question field. Use it to investigate intent; AI answers still need checking against the underlying records.
02 / Make follow-up visible
Give the team a place to look.
Calls, messages and administrative handoffs sit together. Filters help narrow the review. Visible controls demonstrate the interface; routing, delivery and staff follow-through need their own tests.
03 / Learn from the activity
Reporting with a useful denominator.
The saved aggregate report contains call and message activity, call categories and sentiment labels. It provides a real starting point for monthly reporting and a more informed owner conversation.
Prepared for private owner review
The dated analytics and dashboard charts accompany this proposal in a confidential local report. Customer records and private performance figures are withheld from this public preview.
Real interface crops · rendered locally from the saved dashboard build on 03 Oct 2026 · records and telemetry omitted. No live search, outbound action or website edit was executed.
05 / The honest ledger
Build on what’s here.
Finish what matters.
A visible improvement is progress. A connected system earns its status through testing.
WorkstreamEvidence todayAcceptance still needed
Rates & social proof
Visible improvement
Homepage rates and a Google-review link appear in the saved current-site capture.
Confirm the final rate card and placement across mobile and booking pages.
Hours & contact
Reconcile
Monday and Friday hours differ across the sites. The Omni site also displays a different phone number.
Venue approval of one source of truth, then consistent display and a tested routing destination.
Booking & payments
Not proven end to end
The separate booking concept describes a request followed by human confirmation.
Approved inventory, payment status, duplicate protection, cancellation handling and confirmations tested together.
Dashboard & reporting
Interface + saved activity
Reporting and workflow controls exist. A dated aggregate extract is retained privately.
Owner access, classification quality, failed-action visibility and staff handoffs verified with controlled tests.
Search & accessibility
Audit follow-through
The September audit flags titles, headings, image labels, hours and navigation mismatches.
Retest the final pages, keyboard use and mobile journeys. No blanket “all fixed” claim.
Clover
Proposed scope
No live Clover connection is established by this review.
Merchant and API review, a narrow agreed use case, a separate quote and a sandbox acceptance test.
06 / A measured way forward
Four phases.
Each earns the next.
Omni’s role is to bring the pieces together, verify the handoffs and keep the operation understandable.
Align the essentials
One approved version of the truth.
Confirm hours, phone routing, packages, prices and policies. Finish the guest-facing copy, imagery and audit corrections.
Ready when
The venue approves the content and the key pages pass mobile and accessibility review.
Connect the journey
From request to confirmed booking.
Integrate booking and payments into the selected platform. Connect booking status with the dashboard and confirmation flow.
Ready when
A controlled booking, payment, cancellation and duplicate attempt produce the correct guest and staff outcomes.
Support the team
The right message. The right handoff.
Configure the optional voice, chatbot, routing, SMS and email bundle around approved answers, staff responsibilities and an agreed usage cap.
Ready when
Test conversations, escalation, delivery failures and consent or opt-out handling are verified in a controlled environment.
Measure & refine
Make the monthly review useful.
Review booking outcomes, unresolved questions and service usage. Prioritize improvements from observed activity. Scope Clover only after merchant review.
Ready when
The owner can read the report, reconcile the key counts and approve the next round of improvements.
07 / The partnership
Two ways to build
the next chapter.
Choose ongoing management or an owned system. Both are built around the same guest journey and operating visibility.
Option 01
ManagedKeep Omni alongside you.
An integrated platform with ongoing management.
$750/ month
Month-to-month commitment.
$3,000 setup Waived
- Booking/payments fully integrated platform
- Ongoing management
- Owner dashboard
- Monthly reporting
Option 02
Owned systemMake the system your own.
A build investment in the platform and dashboard.
One-time build
$7,500/ build
Platform, dashboard and monthly reporting.
Ongoing management terms to be agreed
- Platform build
- Owner dashboard
- Monthly reporting
- Management scope and duration to be clarified
Available with either option
Communication, connected.
Voice, booking chatbot, routing, outbound SMS confirmations/follow-up and email booking confirmation.
Capped to reported usage. The usage cap must be explicitly agreed before activation; no allowance is assumed here.
+$100/ month
Clover · recommendation
Scope first. Price after review.
Proposed starting scope: booking-to-sales reconciliation, if supported by the merchant’s Clover setup and API access. Quote discovery and implementation separately after review. No live sync, card handling or Clover price is promised.
A thank-you for introductions
$100. Once per successful introduction.
A $100 one-time referral fee for each introduction that becomes a sale. This is not a recurring monthly credit.
08 / Let’s make the next step clear
More time for
the good part.
A guest knows what to do. Your team knows what comes next. The owner can see what’s working.
Compare the optionsSources, evidence dates & review boundaries
This proposal uses saved browser captures from 03 October 2026 and the Quinnz Pinz Website Audit dated 24 September 2026. The public screenshots represent the exact captured states; the dashboard crops use the saved application build rendered locally with customer records omitted.
Private analytics remain in the local owner-review report. Interface presence and saved activity do not prove successful booking, payment, message delivery, live synchronization or revenue impact. The booking concept’s package details and imagery remain subject to venue approval for a client-site launch.
Category references: Bowlero, Pinstripes and Punch Bowl Social informed the occasion-led structure. They are design references, not evidence of conversion performance.